
The Balancing Act: Navigating Public-Private Partnerships in Real Estate PR
By Maura RamseyEffective communication in public-private partnerships requires more than just standard public relations tactics. It demands strategy, diplomacy, and a sharp understanding of timing to ensure that every stakeholder, from government agencies to private developers, is represented accurately and authentically.
Agencies that understand the nuances of public-private partnerships bring a level of flexibility and judgment that is critical when planning announcements and events. This includes representing clients as one stakeholder among many, navigating messaging refinements and approvals, coordinating schedules with prominent public officials and aligning multiple stakeholders with competing priorities. Successfully managing this multifaceted process requires dexterity across teams and disciplines, ensuring projects are positioned not just for visibility, but for meaningful impact in the communities that they are designed to serve.
Unique Nature of Public-Private Partnerships
The impact of these often-complex partnerships extends well beyond the collaborations themselves, advancing housing, sustainability, infrastructure and overall quality of life. They sit at the intersection of policy and progress, coupled with messaging that resonates with both the public and private sectors. Clients naturally want recognition for their investment or leadership, however, these partnerships also must honor the broader mission and policy goals behind the project. The communications strategy must thread those needs together to tell a compelling story that respects the public interest and private investment.
Managing Multiple Stakeholders and Teams
Most development projects involve several stakeholders and teams, including developers, lenders, government agencies, and nonprofit partners, along with in-house marketing and communications teams and agency partners. Each entity has its own review process, timeline, goals and priorities.
This is especially true when it comes to press releases, which often serve as the central communications vehicle for public-private partnerships. Establishing a clear process early – who is drafting, reviewing, how quotes are sourced and ordered – can streamline edits and prevent delays in timing. Building trust early as an established group can lead to more successful outcomes, thus increasing visibility and credibility for the overall campaign.
Navigating Curveballs
In navigating these partnerships, timing is everything, and flexibility to pivot is required when working around agency approvals, official schedules and election cycles. Even the most planned announcements can get bumped or reshuffled.
Establishing processes well in advance, leaving room for adaptability and the unexpected, is key.
Elevating the Client’s Role Without Overshadowing the Public Message
While public partners often lead external messaging efforts, it remains critical that clients in the private sector are meaningfully represented throughout the communications strategy. This includes advocating for strong, intentional inclusion while ensuring that all stakeholders are thoughtfully represented through personalized quotes that ladder back to their overarching goals helping balance recognition, align messaging and reinforce the collective mission behind the project.
Beyond press releases, agencies should also encourage speaking opportunities on behalf of their clients at public events. Ensuring that stakeholders closest to the project have a strong voice during milestone moments, such as groundbreakings or ribbon cuttings, add authenticity and reinforces their investment and leadership. Visibility shouldn’t feel forced; it should feel earned, authentic and collaborative alongside the public.
A Few Lessons That Always Hold True
There are a few vital elements to consider when approaching these partnership projects:
- Build trust early. Align across teams early ahead of drafting or finalizing plans. Talk through process, tone and timing right away to prevent challenges further into the process.
- Expect the unexpected. Expect changes to dates, quotes, approvals and priorities. The faster you can pivot, the smoother everything else runs.
- Tell a real story. Explain why the project came to fruition, along with who benefits, the problems the project solves, and what makes it unique. Addressing these points on a larger scale resonates more effectively with a wider audience.
- Remember the bigger picture. Public-private communications aren’t just about PR. They’re about helping shape narratives that influence real outcomes for communities.
Public-private partnerships balance ambition and recognition with public value, impact and purpose. Effectively navigating this space communicates not only what was built, but underscores its value to private partners, public agencies and communities.